Who we are
This website and the ERM Trade Partner Portal (together, the Site) are operated by ERM Tours & Safaris, Block A, Regent Hill Office Park, Cnr Leslie & Turley Roads, Lonehill, Johannesburg, South Africa. By using the Site you agree to these terms. If you do not agree, please do not use the Site.
Using the website
The content of the public website is provided for general information about our destinations and services. Itineraries, properties, images and prices shown are indicative, may change without notice, and do not constitute an offer. A booking is only confirmed when ERM Tours & Safaris confirms it in writing under its booking terms and conditions, which are provided at the time of quotation.
The Trade Partner Portal
The Portal is for approved travel agents and trade partners. Access is granted at our discretion after registration and may be suspended or withdrawn at any time. Account holders are responsible for keeping their sign-in details confidential and for all activity under their account.
Material in the Portal, including itineraries, factsheets, rates, imagery and video, is provided to help partners sell ERM Tours & Safaris products. It may be used in your own client proposals and marketing for that purpose. It may not be resold, published as your own work, or shared with parties outside your business. Supplier imagery remains the property of the respective properties and photographers.
Enquiries and quotations
Enquiries submitted through the Site are requests for a proposal. Any quotation we issue in response is valid for the period stated on it and subject to availability and the supplier terms that apply at the time of confirmation.
Intellectual property
Unless stated otherwise, the design, text and branding of the Site belong to ERM Tours & Safaris and may not be copied or reproduced without permission.
Liability
The Site is provided as is. While we take care to keep information accurate and the Site available, we do not warrant that it will be error-free or uninterrupted, and we are not liable for any loss arising from reliance on information on the Site or from its unavailability, to the extent permitted by law. Nothing in these terms limits any right you have under the Consumer Protection Act or other applicable law.
Privacy
How we handle personal information is described in our Privacy Policy, which forms part of these terms.
Changes and governing law
We may update these terms from time to time by posting the new version on this page. These terms are governed by the law of the Republic of South Africa.
Contact
ERM Tours & Safaris · +27 11 884 4343 · info@ermtours.com